Terms of Service
Last updated: 12 July 2026
These terms govern your access to and use of BrandKnowlaidge (the “Service”). By using the Service you agree to them. If you are using it on behalf of an organization, you agree on its behalf.
The Service
BrandKnowlaidge is a brand operating system: a versioned source of truth for brand knowledge and an intelligence layer to create, evaluate, and govern work against it. The Service is offered during an early access period and may change as it develops.
Accounts
You are responsible for your account, for keeping your sign-in secure, and for activity under it. You must provide accurate information and be old enough to form a binding contract in your jurisdiction. Access during early access may be limited to invited or approved users.
Acceptable use
Don’t use the Service to break the law, infringe others’ rights, upload content you have no right to use, attempt to breach tenant isolation or access data that isn’t yours, or overload or interfere with the Service. We may suspend accounts that do.
Bring your own AI accounts
Generation and evaluation run on the third-party AI accounts you connect. You are responsible for your use of those providers, for their fees, and for complying with their terms. We do not resell AI usage and are not responsible for the availability, output, or billing of your chosen providers.
Your content & ownership
You retain all rights to the brand knowledge, sources, assets, and work you bring to or create in the Service. You grant us the limited rights needed to host and process that content to provide the Service. We own the Service itself: the platform, software, and its underlying models and design. Feedback you send us may be used to improve the Service.
Early access, availability & changes
During early access the Service is provided as-is and may have downtime, defects, or changing features. Pricing shown is early-access pricing and may change before general availability; any committed rate will be confirmed to you directly. We may modify or discontinue features with reasonable notice where practical.
Disclaimers
The Service and its AI-assisted output are provided “as is” without warranties of any kind. Generated and governed output is an aid, not a substitute for your own judgment; you are responsible for reviewing work before you rely on or publish it.
Limitation of liability
To the maximum extent permitted by law, BrandKnowlaidge will not be liable for indirect, incidental, or consequential damages, or for AI provider costs you incur. Our total liability for any claim is limited to the amounts you paid us for the Service in the three months before the claim.
Termination
You may stop using the Service at any time. We may suspend or terminate access for breach of these terms or to protect the Service. On termination you may request export of your data as described in our Privacy Policy.
Changes to these terms
We may update these terms as the product evolves. Material changes will be posted here with a new “last updated” date. Continued use after a change means you accept the updated terms.
Contact
Questions about these terms? Email hello@brandknowlaidge.com.